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Greek Speaking Customer Support Representative - Brasov

Greek Speaking Customer Support Representative - Brasov

Job ID 
2018-63599
City 
Brasov
Country 
RO
Posted Date 
4/12/2018
Category 
Customer Service

More information about this job

Overview

 

IDEAL CANDIDATE:

- Fluent proficiency & comprehension in Greek & have a good understanding of English;
- Higher education;
- Experience in customer service oriented industry;
- Hotel / Travel-industry experience is preferred, but not mandatory;
- Experience with Microsoft Office products and various call centre support tools.

 

JOB RESPONSIBILITIES / BENEFITS:

- Responding to inventory management inquiries;
- Contacting lodging partners to resolve issues (questions, changes, etc.);
- Proactively call lodging partners to resolve any anticipated future issues;
- Contacting guest based on requests received for lodging partners, i.e. arrival time, transfers etc;
- Providing supplier self-service support and maintenance;
- Maintaining strong vendor relations with a positive attitude and outgoing nature;
- Adhering to defined procedures, standards and performance expectations.

 

IN EXCHANGE, WE WILL OFFER:

- Professional development through training programs -> modern technologies and customer management;
- Exposure to a multicultural and multilingual environment;
- Coaching opportunities;

- Real possibilities of career development;

- Attractive salary package and medical benefits;

- A modern, dynamic and friendly working environment.